Account Manager
Founded in 2013, Find Your Influence (FYI) is the leading SaaS-based influencer marketing solution built by marketers for marketers. Relied on by many of the top brands across the United States, FYI leverages proprietary technology for discovering influencers, managing campaigns and tracking metrics. In an ever-evolving digital marketplace, FYI manages relationships with brands and pairs them with the right influencers to deliver guaranteed results. FYI is headquartered in Scottsdale, Arizona.
The Account Manager is a critical role on our managed services team. This is a client-facing role responsible for the success and management of influencer marketing campaigns. This person will be the quarterback for end-to-end management of campaigns, working closely with the Influencer Management team and the client to ensure every step of the campaign is executed smoothly.
High-Level View of Who You Are
· Experienced. At least three years of professional experience. Prior agency experience is preferred but not required.
· A communicator. You err on the side of over-communicating. Whether it’s over email, by phone or in person – with influencers and your teammates – you constantly keep the extended team in the loop. You’re not afraid to ask questions or speak up.
· Detailed. You love to stay organized and project management is a strength for you. No detail is too small for you to overlook.
· Cool under pressure. You’re not afraid of a deadline and you’re comfortable navigating challenging conversations. You work quickly and you’re not shaken when things don’t go as planned – you simply take a deep breath and get it back on track as quickly as possible.
· A leader. The success of a campaign is your unique responsibility. You will make tough decisions, guide the extended team and advocate across the clients and your teammates to ensure you’re executing at the highest level.
· A people person. You’re excited to build new relationships. You’re comfortable, friendly and direct in your communications with many different types of people.
· You are comfortable working in Excel spreadsheets and aren’t afraid of numbers. You keep your eyes on the data regularly to ensure your campaigns are tracking to success.
· Passionate about social media and Influencer Marketing. You’re going to be spending a lot of time looking at Instagram pages and watching YouTube videos – yes, that’s your job – so it helps if you’re someone who already enjoys following influencers that are meaningful to you. While not a requirement, it’s a good indicator that you’ll love this role.
· Energetic and enthusiastic. You’re excited to be a part of a fast-growing, fast-changing, industry-defining environment. You have a strong entrepreneurial drive and you’re not afraid of a little ambiguity. Even when the answer may not be clear, you feel confident asking questions and making decisions with the best interest of the company, and the influencer, in mind.
What You Will Be Doing
· Project managing a wide variety of influencer marketing campaigns across social platforms including but not limited to Instagram, YouTube, Twitter, Facebook and blogs.
· Communicating regularly with the client to build strong relationships based on trust, transparency and results.
· Writing detailed campaign briefs for influencers, taking time to understand and communicate precise client needs.
· Working closely with either the Influencer Management team to select, negotiate, contract and manage influencers or handling this process on your own.
· Working closely with the Influencer Management team to project manage the influencer side of campaigns or executing this yourself with the support of the Account Management team.
· Hand-selecting the very best influencers for each campaign after taking time to clearly understand the client’s vision. You will work across social media platforms, including but not limited to Instagram, YouTube, Facebook, Twitter and blogs.
· Recruiting influencers from around the world join the FYI community and participate in campaigns.
· Managing and reviewing influencer work throughout campaigns.
· Managing campaign budgets responsibly.
· Tracking success and metrics throughout your campaigns, making changes as necessary to maximize campaign value for clients.
· Creating final metrics reports and summary decks for all of the campaigns you manage.
What Makes You a Great Fit for This Role (Requirements)
· Strong knowledge and experience with Microsoft suite
· Solid understanding of social media
· Strong teamwork skills
· Strong communication skills
· Strong presentation skills
· Ability to work independently and build strong relationships with stakeholders
· Analytical and critical attention to detail
What You Can Expect From FYI
· A unique, supportive, and flexible work environment
· Challenges related to working in a fast-paced, growing environment
· A management team that cares about people
Benefits
· Medical Insurance: Company contributes $250.00 per month to a Corporate Medical Insurance Plan. The Company also offers dental and vision insurance plans.
· 401k
· Vacation Days: You will be eligible for fifteen (15) vacation days per calendar year, prorated based on your date of hire.
· Sick Days: You will be eligible for 40 paid sick hours per calendar year, prorated based on your date of hire.
· Flex Schedule: Employees work remotely Monday through Friday.
Company Culture
The team at FYI is close-knit because our founders hire and mentor employees to not only care about the work they create but to care about, and care for, one another. The culture at FYI feels more often like a family gathering that you look forward to attending instead of a job that you dread showing up to every day. We are a team who likes to celebrate everything. From birthdays to holidays and from client wins to employee milestones, be ready to high-five. A lot.
